THOMASTON, CT, April 27, 2018 ― Ward Leonard, a diversified industrial technology company that provides comprehensive electric motor, generator, control and service solutions, today announced the launch of its myWL™ Customer Portal.
The web-based application is designed to increase operational efficiencies, and enhance service and support, for the company’s global Military, Industrial and Oil & Gas customers. It provides access to critical information in real time, from any device, including the ability to:
- Track the status of on-going product and service projects
- Access equipment service information, photos and reports
- View upcoming shipments
- Review assets in storage and maintenance logs
- Request a quote for new products and equipment service
- Submit an inquiry to dedicated Support teams
“The creation of the myWL portal reflects our commitment to providing transparent and seamless channels for customers to more productively manage their projects,” said Chris Spafford, Vice President of Sales. “We are focused on delivering exception service, and now, key information is at their fingertips, 24/7, without the need to email or call for traditional updates and scheduling.”
Featuring a clean and responsive design, intuitive dashboard, and visual cues for different milestones, myWL utilizes role-based personalization to consistently deliver a simplified service and communications experience. The portal can be accessed from any page on the Ward Leonard website, and is responsively designed to accommodate cell phones and tablets.
For media inquiries, contact Alder H. Crocker, Director of Marketing, at [email protected].